Compelling Research

Here at emote360 we’ve been doing some research and putting together case studies about non-profits and the ways they utilize (or neglect) multimedia to advocate for their cause. Here’s what we’ve found:
A Nonprofit’s use of media to successfully capture the attention of their target audience can actually make the difference between their success and failure…even more than their cause, effectiveness, or quality of work. (www.philanthropyjournal.org, 2007) (www.nptimes.com, 2008)
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The target audience for nonprofits is getting younger… “Generation Y” will judge your organization (and decide whether or not they will support you or get involved with your cause) by your website, media, communication and how engaged they feel by your organization. (Momentum: Igniting Social change in the Connected Age, Allison H. Fine, Jossey-Bass, 2006)
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One study of nonprofit leaders aimed at learning about their use of technology found that “participants felt a ‘common struggle’ in understanding which tools are critically important to their work. ‘I’m in a perpetual state of anxiety about which tools I’m supposed to be paying attention to.’ Most of the attendees were at a loss as to where and how to get help for selecting and using new social media tools.” (Overbrook Foundation Web 2.0 Assessment, 2007)
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That same study found that Overall, the grantees are firmly entrenched in the Web 1.0 world, meaning that grantees use the web largely as a source of information rather than interactivity. However, none of the participants dismissed the need for communications technology as an essential part of the way that they work. (Overbrook Foundation Web 2.0 Assessment, 2007)
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Financially successful nonprofits are the ones with excellent media, outstanding communication about their work, and opportunities for their supporters/donors to interact with them. (www.philanthropyjournal.org, 2007)
Most nonprofit’s reason for bad marketing and media is “lack of funds”… however we believe that the real reason is lack of education regarding the importance of media, and therefore a failure to prioritize funds for the strategic and effective use of media.
According to the study referenced above “The focus groups expressed almost universal exhaustion, fear and competition for funds. Organizations are frantically raising money and do not feel that they have time to stop and think about how they work, how they engage their constituents, and what the most appropriate approaches to social media are for them. This leads to a culture of pushing the new tools away because the groups don’t know enough about them, don’t have the staff to explore and learn about them, and are working in environments that are often on the wrong side of the digital divide.” (Overbrook Foundation Web 2.0 Assessment, 2007)
OUR RESPONSE?
We MUST help non-profits, especially in these trying times when donors dollars aren’t that accessible. NPOs need a strategic media solution at a cost they can afford… that’s the tough part - the finances.




